Panduro is a market leader in hobby materials, with 96 stores distributed throughout six European countries. With a total assortment of 10 000 items, distributed through a hybrid retail model, the rapidly expanding organisation was seeking to replace existing outdated voice picking system with a next generation solution to meet rapidly growing market demands.
Panduro was therefore looking for a new solution that needed to meet certain specific requirements; it had to be a next generation cloud-based solution, capable of being properly integrated into modern structures, and able to reduce operators’ workload whilst increasing productivity. It was also crucial that productivity would not decrease during the implementation stage. They found all this in ZetesMedea voice picking solution.
The new cutting-edge technology from Zetes has allowed Panduro to increase the number of orders executed every day, reaching up to 18,000 order lines per day. A critical factor to meet increasing order volumes and support the company’s continued growth.
“Thanks to ZetesMedea, we have increased our picking productivity by nearly 20%, reaching up to 18,000 order lines per day. In less than 3 months from start to finish, we are now processing more order per picker and day than ever before.” Fia Collin, Warehouse and Production Manager at Panduro.
User acceptance and uninterrupted productivity was a key reason in implementing the ZetesMedea voice system. Smooth, efficient onboarding of both permanent and seasonal associates is critical to consistently fulfilling order demand throughout the year. This is enabled through the intuitive ‘untrained’ features of the new voice picking technology, ensuring rapid system familiarity and productivity.
Finally, the speed of implementation was also of significant importance. From first discussion to implementation, the solution was fully operational in less than three months.